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+27782861393
info@tshepotech.co.za
Business Center Office 1005, 1st Floor Maponya Mall

FREQUENTLY ASKED QUESTIONS 

Here are some of our most frequently answered Web Design questions and answers.  

Where are you based?

We are based in Gauteng Johannesburg, we do not have physical offices, we have a remote team working and collaborating together as one from respective places mostly working from home, we deliver exceptional results & always reachable

How do I validate your company to make sure you are not an online scam?

You can validate us through our portfolio, every website we have designed we put our website link on the bottom footer of the page as a signature, it should read, (website designed by TTech) thats one way of validating us, the second way is that we are a registerd company and you are welcome to request company registeration details look us up, third way of validating us is we have 5 star reviews on "Hello Peter"  the last way to validate us you are welcome to reach out to our portfolio   National & International clients to enquire about the work we do for them, we do business websites, ecormerce store, digital marketing and branding for over 100 clients all over South Africa with Zero complains & 100% client  satisfaction   

How many clients do you guys service currently?

We are currently maintaining 130 clients of business websites and ecormerce online stores we have build, updating and maintaining on a monthly basis, we are looking forward to growing that number of client base.

what if I want to meet you face to face before you start my project?

You are welcome to schedule a face to face meeting with us provided, the meeting will be appointed around Johannesburg, preferable Any Mall around Randburg & Soweto thats where most of our Senior Team Members Work From Home, beside that our most preferable method of meeting is online via WhatsApp, Teams, Zoom or Skype.

Is there any monthly cost I have to pay after website completed?

Monthly cost is optional, our service provider standard hosting fee R49 if you choose to host with us, if you host somewhere else we do not charge monthly hosting, should you need monthly maintenance then a package of R100p/m will be offered for your decision to take or not, so in simple there are no monthly cost provided you choose to host with us or choose the maintenance option with us, then you will pay R100 monthly optional cost, we are available to explain this further.

How do we get started?
  • 1 . Choose the website package amount you would like to go with
  • 2 . We will send you first invoice for 50% deposit payment to start and finish your project
  • 3 . Once payment recieved, we will register your prefered domain and start planning on the project
  • 4 . Once payment recieved, we will register your prefered domain and start planning on the project
  • 5 . We will need from you all content information about your business and services, preferably a company profile, if you dont have a company profile its ok, we will do content research and writing for you and turn that content into a company profile free of charge.
  • 7 . We take 7 days to complete a website or ecormerce project
Do you revamp existing websites?

Yes, we do websites re-designs and revamps of your current website

Whats your payment terms?

50% to start and finish the project and balance when completed

what if I want to start but dont have a company profile content & logo ?

Dont worry we will create content for you and logo with no extra charge and convert the content into a company profile

Do I have complete ownership rights of the website and domain?

Yes, you will receive complete registrar rights, control panel logging full access to your website backend and control panel, the domain is 100% yours to move into any other hosting you would like any time you wish.

How long does it take to design and deliver my website

3 -7 days should it happen we are unable to deliver in that ETA time frame due to work load or loadshedding disrupting our network connectivity we will communicate and keep you updated with a rescheduled ETA.

what if I already have hosting package somewhere just need a website from you.

We will design your website within your current hosting provider

What technolgy tools you use to build websites?
  • We are WordPress Specialist
  • WordPress Elementor
  • WordPress Woocormerce
  • WordPress Pagelayer
  • Sitepad Editor
  • Sitepro Editor
How does your Digital Marketing work?

Digital Marketing you choose a package, you will like us to campaign for you, our ads run on google ads, Facebook ads, and Instagram ads, payment package is monthly upfront, counsel anytime. we grantee results leads, sales, business.

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